Collection: Products

We have a strict no returns and no refunds policy since most of our products are perishable and can not easily be shipped back and forth and we can not accept frozen products back for resale. All meats are NO returns or refunds, no exceptions.

We can ship to all of the lower 48 states.

Ground shipping orders ship on Monday and occasionally Tuesday depending on volume. Shipping later in the week risks shipments getting stuck at distribution centers over the weekend and ruining the shipment.

Occasionally this does happen. A little bit of thawing is no big deal but if your order was severely delayed and all of your product thawed and spoiled, please contact us. 

If we have enough meat in stock, we will usually offer to send out a replacement box the following week, or we can offer a refund. This is ONLY in cases where the shipment was delayed by UPS.

We strongly recommend someone being home on the day of your delivery to receive it and place your meat in the freezer as soon as possible. If no one is home to receive your order and your box sits in the sun all day and thaws, we can not be held responsible and replace or refund your order. 

UPS does not include perishables in their shipping insurance so we bear these costs entirely ourselves!

Yes - all orders are available for local pickup. Since we do not have a store front you must order online first.

At check out under Delivery Method please select "Pick up".

We will then notify you by text or email when your items are ready.

Your order should arrive completely frozen. If your beef arrived without any remaining dry ice, there is no need for concern - the dry ice simply sublimates in transit.

• If the meat is still frozen just defrost it in your refrigerator and cook it as normal or place it in your freezer to save for future use.
• If the meat
• is thawed but still below about 40 degrees Fahrenheit you can either store it in your refrigerator for up to two weeks or safely refreeze for future use.