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Prairie Bell Family Farms E-Gift Card
Regular price From $50.00 USDRegular priceUnit price per -
Kids "I know you herd me" Tee
Regular price $19.80 USDRegular priceUnit price per -
I Know You Herd Me Tee
Regular price From $18.18 USDRegular priceUnit price per -
Sheep Cotton Canvas Tote Bag
Regular price $15.80 USDRegular priceUnit price per -
Support Family Farms Ceramic Mug
Regular price From $13.17 USDRegular priceUnit price per -
Cotton Canvas Tote Bag
Regular price $15.80 USDRegular priceUnit price per -
Ceramic Mug
Regular price From $13.17 USDRegular priceUnit price per
Frequently Asked Questions
What is your return policy?
We have a strict no returns and no refunds policy since most of our products are perishable and can not easily be shipped back and forth and we can not accept frozen products back for resale. All meats are NO returns or refunds, no exceptions.
Where can you ship?
We can ship to all of the lower 48 states.
When do you ship?
Ground shipping orders ship on Monday and occasionally Tuesday depending on volume. Shipping later in the week risks shipments getting stuck at distribution centers over the weekend and ruining the shipment.
What if my package is delayed and my meat thawed?
Occasionally this does happen. A little bit of thawing is no big deal but if your order was severely delayed and all of your product thawed and spoiled, please contact us.
If we have enough meat in stock, we will usually offer to send out a replacement box the following week, or we can offer a refund. This is ONLY in cases where the shipment was delayed by UPS.
We strongly recommend someone being home on the day of your delivery to receive it and place your meat in the freezer as soon as possible. If no one is home to receive your order and your box sits in the sun all day and thaws, we can not be held responsible and replace or refund your order.
UPS does not include perishables in their shipping insurance so we bear these costs entirely ourselves!
I live nearby, can I pick up my order?
Yes - all orders are available for local pickup. Since we do not have a store front you must order online first.
At check out under Delivery Method please select "Pick up".
We will then notify you by text or email when your items are ready.
My package arrived without any dry ice. Is it still ok to eat?
Your order should arrive completely frozen. If your beef arrived without any remaining dry ice, there is no need for concern - the dry ice simply sublimates in transit.
- If the meat is still frozen just defrost it in your refrigerator and cook it as normal or place it in your freezer to save for future use.
- If the meat
- is thawed but still below about 40 degrees Fahrenheit you can either store it in your refrigerator for up to two weeks or safely refreeze for future use.